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Firefox crashes

  • 1 baphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu philipp

Afieldhouse
Afieldhouse
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Firefox crashing on startup - also in safemode. Tried resetting but crashes straight away. Tried a complete reinstall but still crashing.

Crash ID: bp-86c64c66-b021-4d5c-8f7c-d45432160914

Firefox crashing on startup - also in safemode. Tried resetting but crashes straight away. Tried a complete reinstall but still crashing. Crash ID: bp-86c64c66-b021-4d5c-8f7c-d45432160914

Isisombululo esikhethiwe

hi Afieldhouse, thanks for providing a crash report id.

we have seen quite a number of similar reports about this issue in the last hours and this issue is caused by your symantec security software that is hooking into firefox - please refer to Firefox crashes at startup after Symantec (Norton) update !

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

philipp
philipp
  • Moderator
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Isisombululo Esikhethiwe

hi Afieldhouse, thanks for providing a crash report id.

we have seen quite a number of similar reports about this issue in the last hours and this issue is caused by your symantec security software that is hooking into firefox - please refer to Firefox crashes at startup after Symantec (Norton) update !