Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot sign on to the server I keep being asked for a new password

  • 1 baphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu the-edmeister

MelKerr
MelKerr
more options

I enter a new password but I am not able to access my e:mails. My telephone number in the UK is ------------ if you need to contact me.


we don't do support via telephone or via email - phone number removed due to privacy

I enter a new password but I am not able to access my e:mails. My telephone number in the UK is ------------ if you need to contact me. ''we don't do support via telephone or via email - phone number removed due to privacy''

Okulungisiwe ngu the-edmeister

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help