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error code: sec_error_unknown_issuer) on google.com

Kuphostiwe

I keep getting "error code: sec_error_unknown_issuer)" -This Connection Is Untrusted on google.com, why? Google should be safe, right? This happened after I got Kapersky Internet Security 2015 ( I have firefox 37 & windows 7), but it seems to be more of a firefox issue? I was going to google a solution, but you know.... :)

I keep getting "error code: sec_error_unknown_issuer)" -This Connection Is Untrusted on google.com, why? Google should be safe, right? This happened after I got Kapersky Internet Security 2015 ( I have firefox 37 & windows 7), but it seems to be more of a firefox issue? I was going to google a solution, but you know.... :)

Eminye Imininingwane Yohlelo

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0

Eminye Imininingwane

user293 39 izisombululo 279 izimpendulo
Kuphostiwe

This happens when Kapersky doesn't install its certificate correctly. You will need to do the following:

  • enable displaying hidden files on your computer (instructions)
  • Find the kapersky certificate (this should be a .cer file, according to this forum post it's in the C:\ProgramData\Kaspersky Lab\AVP15.0.1\Data\Cert\ folder)
  • install the certificate in firefox. In the address bar, type "about:preferences#advanced", and choose the "certificates" tab. Choose "view certificates", then the "authorities" tab, and then "import". Find the kapersky certificate, and then import it.
This happens when Kapersky doesn't install its certificate correctly. You will need to do the following: * enable displaying hidden files on your computer ([http://windows.microsoft.com/en-us/windows/show-hidden-files#show-hidden-files=windows-7 instructions]) * Find the kapersky certificate (this should be a .cer file, according to [http://forum.kaspersky.com/index.php?showtopic=307761 this forum post] it's in the C:\ProgramData\Kaspersky Lab\AVP15.0.1\Data\Cert\ folder) * install the certificate in firefox. In the address bar, type "about:preferences#advanced", and choose the "certificates" tab. Choose "view certificates", then the "authorities" tab, and then "import". Find the kapersky certificate, and then import it.