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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

in gmail, clicking on any message, gets "Loading..." forever after upgrading gmail to google+. Fine on non google+ gmail account

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  • Igcine ukuphendulwa ngu LewisGrimes

areider
areider

see title. completely repeatable. onset was definitely right after upgrading my gmail account to google+. Without google+, gmail works as expected in Firefox. WIth google+ it works fine in other browsers.

About reports 33.0 Mozilla firefox for Ubuntu canonical - 1.0 Ubuntu reports 14.04

see title. completely repeatable. onset was definitely right after upgrading my gmail account to google+. Without google+, gmail works as expected in Firefox. WIth google+ it works fine in other browsers. About reports 33.0 Mozilla firefox for Ubuntu canonical - 1.0 Ubuntu reports 14.04

Isisombululo esikhethiwe

Yeah, your cache was probably trying to pick something up from the old google mail account that maybe wasn't working in the Google+. Great that it's working for you though

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (5)

LewisGrimes
LewisGrimes

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) 

   https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
areider
areider Umnikazi wombuzo

issue persists with all extensions disabled and restarting Firefox

Okulungisiwe ngu areider

LewisGrimes
LewisGrimes

Try reloading the page without looking at the cache (CTRL + F5)

areider
areider Umnikazi wombuzo

worked (after I re-enabled all my extensions, restart, ctrl+F5, click the message). Unfortunately I did not test re-enable/restart/click the message.

Thanks very much.

Since it is working now even with all extensions, any idea what was up? maybe switching to google+ and the cache still had something in it from when the account was not google+.

LewisGrimes
LewisGrimes

Isisombululo Esikhethiwe

Yeah, your cache was probably trying to pick something up from the old google mail account that maybe wasn't working in the Google+. Great that it's working for you though