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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I looked at your articles but my new computer wont let me install it, can you help?

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  • Igcine ukuphendulwa ngu jayelbe

Cburns93
Cburns93
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I used firefox on my old ASUS laptop. I just got a new one and was trying to install firefox on it today. I would get all the way to the Install setup page and I would click install and it would begin downloading. about halfway through everytime a message would pop up reading "your download was interrupted" and no matter what I would do it would not work.

I used firefox on my old ASUS laptop. I just got a new one and was trying to install firefox on it today. I would get all the way to the Install setup page and I would click install and it would begin downloading. about halfway through everytime a message would pop up reading "your download was interrupted" and no matter what I would do it would not work.

Isisombululo esikhethiwe

Hi Cburns93,

Sorry you're having difficulty downloading Firefox.

Could you please try using the relevant download link on this page? https://www.mozilla.org/en-US/firefox/all/

This version will fully download Firefox before the install setup page appears, so it should bypass the issue you've had.

Let us know if it works! Best,


Jayelbe

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

jayelbe
jayelbe
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Isisombululo Esikhethiwe

Hi Cburns93,

Sorry you're having difficulty downloading Firefox.

Could you please try using the relevant download link on this page? https://www.mozilla.org/en-US/firefox/all/

This version will fully download Firefox before the install setup page appears, so it should bypass the issue you've had.

Let us know if it works! Best,


Jayelbe