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firefox is completely black

When I open the firefox browser this morning, it did an automatic update. after the update the browser doesn't show anything, no menu, no webpages, no bookmarks. It is completely black.

When I open the firefox browser this morning, it did an automatic update. after the update the browser doesn't show anything, no menu, no webpages, no bookmarks. It is completely black.

Isisombululo esikhethiwe

Hello Edymarj,

Here is the solution for your problem. Please see Firefox shows a black screen or blank screen after updating to 33

Did this solved your problem? Let us know.

Thanks.

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All Replies (2)

Isisombululo Esikhethiwe

Hello Edymarj,

Here is the solution for your problem. Please see Firefox shows a black screen or blank screen after updating to 33

Did this solved your problem? Let us know.

Thanks.

Hello,

I am glad to hear that your problem has been resolved.

Thank you for contacting Mozilla Support.