Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

In trying to install the latest download, my Mac asks if I want to replace firefox with an OLDER version--should I do this?

  • 2 uphendule
  • 2 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu ideato

more options

Firefox informed me that it had downloaded an update. When I tried to install it, my iMac asked me if I wanted to replace firefox with an OLDER version. It was not clear to me why it asked this. If this download is an update, why is it detected by my computer as an "older version."? And should I install it? I can elect to replace the "newer" version or keep both. Which is best? (Without unnecessarily using up extra space.)

Thanks.

Firefox informed me that it had downloaded an update. When I tried to install it, my iMac asked me if I wanted to replace firefox with an OLDER version. It was not clear to me why it asked this. If this download is an update, why is it detected by my computer as an "older version."? And should I install it? I can elect to replace the "newer" version or keep both. Which is best? (Without unnecessarily using up extra space.) Thanks.

Isisombululo esikhethiwe

Hello phkirby, please always try to to download and install firefox from the official site, do the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full installer)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

U have to replace it

more options

Isisombululo Esikhethiwe

Hello phkirby, please always try to to download and install firefox from the official site, do the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full installer)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you