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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox take 20+ seconds to load Facebook...whats the problem?

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Hi there, even though we have a 25,85Mbps (downstream) ISP it take (according to firefox console) more than 20 seconds to load Facebook. Can you tell by the console results how to fix it if I send you a screenshot? Thanx!

Hi there, even though we have a 25,85Mbps (downstream) ISP it take (according to firefox console) more than 20 seconds to load Facebook. Can you tell by the console results how to fix it if I send you a screenshot? Thanx!

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Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.

Try to disable IPv6 (check for other possible causes as well).