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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to Update from Version 30 to Version 31

  • 2 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu Phil_B

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Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7

When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install".

If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation.

Any Ideas welcome, Phil

Isisombululo esikhethiwe

All Replies (2)

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Isisombululo Esikhethiwe

Please download Firefox 31 from and install it.

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Thanks Tyler,

That download installed flawlessly.

Many Thanks, PhilB