We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How to reset sync email address

  • 1 baphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Kevin

Franko2
Franko2
more options

I made a mistake on input of my email . I wrote franksteen@gmail.com which is incorrect.. the correct one is franksteen99@g mail.com for the sync activation . I cant figure out how to input correctly so i can respond from my correct email to activate sync of bookmarks and such...

I made a mistake on input of my email . I wrote franksteen@gmail.com which is incorrect.. the correct one is franksteen99@g mail.com for the sync activation . I cant figure out how to input correctly so i can respond from my correct email to activate sync of bookmarks and such...

All Replies (1)

Kevin
Kevin
  • Moderator
more options

You will need to create a new account with the correct email address. To do this

  • open firefox
  • press the 3 dot menu button (top right near the address bar) or your phone's menu button
  • select settings
  • select sync
  • select your Firefox account
  • select the 3 dot menu or press your phone's menu button
  • select remove account

Then set up Firefox Sync as you would for a new account. https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync