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I can't delete the files in my spam folder

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Spam email is existing in the spam folder. I can usually delete them. I click the box next to the spam items ad hit delete. Nothing happens. Is there a setting that has been changed?

Spam email is existing in the spam folder. I can usually delete them. I click the box next to the spam items ad hit delete. Nothing happens. Is there a setting that has been changed?

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Sorry, Firefox doesn't have a spam folder. Please see your webmail service provider for help with that issue.

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Are you talking about Thunderrbird?