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a popup that wants to scan and I don't know where it came from

  • 3 回覆
  • 2 有這個問題
  • 2 次檢視
  • 最近回覆由 mbschirber

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Every day when I come back to my desktop when I had the computer on "sleep" it has this pop up about how I should scan my computer for viruses. " Pro optimizer" or something like that wants to do the scan. Should I scan with an unknown scan pop up? I use "avast" for security.

Every day when I come back to my desktop when I had the computer on "sleep" it has this pop up about how I should scan my computer for viruses. " Pro optimizer" or something like that wants to do the scan. Should I scan with an unknown scan pop up? I use "avast" for security.

被選擇的解決方法

Its a scam, but it should uninstall from control panel. Run a malwarebytes scan just in case.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

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You have a fake anti-virus virus (impersonates an anti-virus program to try to scam you out of credit card information, steal personal data, etc.)

You should either take your computer to reputable local shop (no big box stores), or try to remove the virus on your own. Troubleshoot Firefox issues caused by malware is a good place to start.

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選擇的解決方法

Its a scam, but it should uninstall from control panel. Run a malwarebytes scan just in case.

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Thanks very much! Great advice and I'm just a little closer to being a techi geek:)