X
點擊此處開啟此網站的行動版。

技術支援討論區

此討論串已經關閉並封存。 如果您有需要幫助,請新增一個新問題

Roboform toolbar has vanished! help!! - Firefox 20.0.1, Roboform 7.8.8.5

已張貼

old thread - Firefox 22.0 was released on 06-25 - Roboform says they need a couple of weeks to update their Toolbar add-on for Firefox 22 - locking this thread


Hi everyone.

This morning, my Roboform toolbar has vanished! I'm really stuck without it too!!

Having checked these, I'm running Firefox 20.0.1, Roboform 7.8.8.5 and Roboform toolbar for Firefox 7.8.6.5

Help!!

''old thread - Firefox 22.0 was released on 06-25 - Roboform says they need a couple of weeks to update their Toolbar add-on for Firefox 22 - locking this thread'' ------------------------- Hi everyone. This morning, my Roboform toolbar has vanished! I'm really stuck without it too!! Having checked these, I'm running Firefox 20.0.1, Roboform 7.8.8.5 and Roboform toolbar for Firefox 7.8.6.5 Help!!

由 the-edmeister 於 修改

被選擇的解決方法

installing Firefox v.21 over v.22 fixed the problem for me. My problem is resolved for now. Roboform has released a statement indicating that it is not compatible with Firefox 22 and suggests installing an earlier version. When the new Roboform update to work with FF22 is available it will be released to users of Roboform. My problem is resolved for now - I have a workable Firefox browser with Roboform functional.

從原來的回覆中察看解決方案 2

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 11.7 r700
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Conduit Plugin
  • np-mswmp
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Google Update
  • 5.1.20125.0
  • HP Product Detection Plugin
  • HP Active Check Plugin
  • HP Pit Plugin
  • Facebook Video Calling Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

應用程式

  • Firefox 20.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
  • 技術支援網址:http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-US/

擴充套件

  • Expat Shield 10.15.0.562 ({a060276a-53be-45ec-8ebe-b94b1e803179})
  • HP Detect 1.0.19.2 ({ab91efd4-6975-4081-8552-1b3922ed79e2})
  • Java Console 6.0.35 ({CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA})
  • Open Bookmarks in New Tab 0.1.2012122901 (openbookmarkintab@piro.sakura.ne.jp)
  • RealDownloader 1.3.1 ({DAC3F861-B30D-40dd-9166-F4E75327FAC7})
  • RoboForm Toolbar for Firefox 7.8.6.5 ({22119944-ED35-4ab1-910B-E619EA06A115})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WiseStamp 3.13.2 (wisestamp@wisestamp.com)
  • avast! WebRep 8.0.1483 (wrc@avast.com) (Inactive)
  • DataMngr 1.0 ({1FD91A9C-410C-4090-BBCC-55D3450EF433}) (Inactive)
  • Default Manager 2.3 (DefaultManager@Microsoft) (Inactive)
  • Expat Shield Helper (Please allow this installation) 1.1 (afurladvisor@anchorfree.com) (Inactive)
  • HP Smart Web Printing 4.51 (smartwebprinting@hp.com) (Inactive)
  • Skype Click to Call 6.7.0.12055 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: ATI Mobility Radeon HD 4330
  • adapterDescription2:
  • adapterDeviceID: 0x9552
  • adapterDeviceID2:
  • adapterDrivers: atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 7-29-2009
  • driverDate2:
  • driverVersion: 8.634.0.0
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 4330)
  • windowLayerManagerType: Basic

修改過的偏好設定

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: false
  • browser.startup.homepage: https://www.google.co.uk/
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • font.internaluseonly.changed: False
  • gfx.direct2d.disabled: True
  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT2549263&SearchSource=2&CUI=UN55633497021859147&UM=&q=
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1365604225
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

其他

  • User JS: 是
  • 輔助功能: 是
philipp
  • Top 25 Contributor
  • Moderator
5330 個解決方法 23532 個答案

hello david, press the alt-key to bring up the firefox menu bar & go to view > toolbars and make sure that the roboform toolbar is switched on.

Customize Firefox controls, buttons and toolbars

for other solution please see www.roboform.com/support/faq/roboform-v7#faq_firefox

hello david, press the alt-key to bring up the firefox menu bar & go to view > toolbars and make sure that the roboform toolbar is switched on. [[Customize Firefox controls, buttons and toolbars]] for other solution please see www.roboform.com/support/faq/roboform-v7#faq_firefox
misellen 0 個解決方法 15 個答案

RoboForm is also not appearing in the toolbar menu nor in the add-on/Plug-in menu. It is simply gone. I have tried The Roboform solution (remove and recheck and even reinstalling both RoboForm and Firefox to no avail. When will this be fixed? Or do I have to change Browsers?

RoboForm is also not appearing in the toolbar menu nor in the add-on/Plug-in menu. It is simply gone. I have tried The Roboform solution (remove and recheck and even reinstalling both RoboForm and Firefox to no avail. When will this be fixed? Or do I have to change Browsers?

由 misellen 於 修改

TheWheeledWorld 0 個解決方法 2 個答案

misellen, I'm having same issue. Did all the steps you've mentioned. Next, I will attempt ot reinstall an OLDER version of Firefox to see if I will be able to once again use RoboForm for however long it takes for the current issue to be resolved. IF that works, I will come back to here and confirm...otherwise--if I do not first spontaneously combust from the frustration--I will use a different browser :). Have a good day!

misellen, I'm having same issue. Did all the steps you've mentioned. Next, I will attempt ot reinstall an OLDER version of Firefox to see if I will be able to once again use RoboForm for however long it takes for the current issue to be resolved. IF that works, I will come back to here and confirm...otherwise--if I do not first spontaneously combust from the frustration--I will use a different browser :). Have a good day!
TheWheeledWorld 0 個解決方法 2 個答案

I heeded dire warnings from Mozilla and I did NOT download older version of Firefox. Instead I downloaded CHROME and RoboForm works fine. FUNNY part is, I went back and opened Firefox 20 browser and voilla! All of a suddne RoboForm Toolbar Showed Up in the View..Toolbars drop down list where it had earlier vanished. These silly ol' 'puter programs have minds of their owns...

I heeded dire warnings from Mozilla and I did NOT download older version of Firefox. Instead I downloaded CHROME and RoboForm works fine. FUNNY part is, I went back and opened Firefox 20 browser and voilla! All of a suddne RoboForm Toolbar Showed Up in the View..Toolbars drop down list where it had earlier vanished. These silly ol' 'puter programs have minds of their owns...
misellen 0 個解決方法 15 個答案

Since I can't even FIND an older version of Firefox, I will also try downloading Chrome. Roboform works in Opera also, but not Firefox,

Since I can't even FIND an older version of Firefox, I will also try downloading Chrome. Roboform works in Opera also, but not Firefox,
egrosvenor 0 個解決方法 7 個答案

I have uninstalled Roboform and re-installed, several times with no success. Have now installed Firefox v20 and the Roboform toolbar reappears immediately????

I have uninstalled Roboform and re-installed, several times with no success. Have now installed Firefox v20 and the Roboform toolbar reappears immediately????
misellen 0 個解決方法 15 個答案

Unfortunately, that did not work for me.

Unfortunately, that did not work for me.
egrosvenor 0 個解決方法 7 個答案

Just got updated to v22. Again no Roboform toolbar, I cannot get it to reappear so have again. Also tried resetting Firefox to defaults, that did not work. Reinstalled v 20.0. Have got the toolbar straight back.

Just got updated to v22. Again no Roboform toolbar, I cannot get it to reappear so have again. Also tried resetting Firefox to defaults, that did not work. Reinstalled v 20.0. Have got the toolbar straight back.
misellen 0 個解決方法 15 個答案

Nothing I do works. I tried going back to an earlier (working) version but it hangs up on the checking add-on compatibility box and will not go any further. I think it is ridiculous that Mozilla or Firefox or whoever is responsible for this mess does not seem interested in fixing it.

Nothing I do works. I tried going back to an earlier (working) version but it hangs up on the checking add-on compatibility box and will not go any further. I think it is ridiculous that Mozilla or Firefox or whoever is responsible for this mess does not seem interested in fixing it.
egrosvenor 0 個解決方法 7 個答案

I have now come off the 'Beta' channel and told it to go to the 'Release' channel. I then downloaded the latest version and it worked for me.

I have now come off the 'Beta' channel and told it to go to the 'Release' channel. I then downloaded the latest version and it worked for me.
Elvin111 0 個解決方法 2 個答案

有幫助的回覆

Same problem by me, I installed today the new released firefox 22 and my roboform was gone ! I reinstalled the version 21, and the Roboform reappeared. It is very handy to keep the older version-installers in a map, that solve lots of problems.

Same problem by me, I installed today the new released firefox 22 and my roboform was gone ! I reinstalled the version 21, and the Roboform reappeared. It is very handy to keep the older version-installers in a map, that solve lots of problems.
misellen 0 個解決方法 15 個答案

A few days ago I found a "reset Firefox' button in the help section. I used it and it did reset Firefox. Roboform re-appeared but I lost several of my other add-ons that i used a lot. Some of them I have been able to replace but others are no longer available or have changed for the worse.

One problem solved only to create another!

A few days ago I found a "reset Firefox' button in the help section. I used it and it did reset Firefox. Roboform re-appeared but I lost several of my other add-ons that i used a lot. Some of them I have been able to replace but others are no longer available or have changed for the worse. One problem solved only to create another!
Elvin111 0 個解決方法 2 個答案

Yes dear misellen, I know this reset button, but I do´nt use it anymore, just as you say, one problem (probably) solved and lots of other problems again. Besides this, the Roboform works perfect in Firefox 21 and disapears in firefox 22 who is released today. I installed back my firefox 21 now and then the Roboform and all the rest works great.

Yes dear misellen, I know this reset button, but I do´nt use it anymore, just as you say, one problem (probably) solved and lots of other problems again. Besides this, the Roboform works perfect in Firefox 21 and disapears in firefox 22 who is released today. I installed back my firefox 21 now and then the Roboform and all the rest works great.
heyk 1 個解決方法 12 個答案

Firefox updated to v.22 today and the Roboform toolbar is nowhere to be seen. It is in add-ons and enabled, but not visible through toolbars or as the icon to customize toolbars. All was well with Firefox 21. There appears to be a compatibility problem between Roboform and Firefox 22. Installed version is Roboform v. 7.8.9.5. Please work with them and issue an update quickly.

Firefox updated to v.22 today and the Roboform toolbar is nowhere to be seen. It is in add-ons and enabled, but not visible through toolbars or as the icon to customize toolbars. All was well with Firefox 21. There appears to be a compatibility problem between Roboform and Firefox 22. Installed version is Roboform v. 7.8.9.5. Please work with them and issue an update quickly.
misellen 0 個解決方法 15 個答案

Same thing happened to me. Thank God I still had Firefox v 20.0.1 in my Download folder. I re-installed that and Roboform is back. I have turned OFF the auto update feature in Firefox. apparently Firefox is not interested in working with Roboform but I will change browsers before i give up Roboform.

I have found that IE has improved a lot recently and i am starting to get used to it so if this keeps happening I will be removing Firefox from my computer. I will not keep up this struggle because Firefox won't cooperate.

Same thing happened to me. Thank God I still had Firefox v 20.0.1 in my Download folder. I re-installed that and Roboform is back. I have turned OFF the auto update feature in Firefox. apparently Firefox is not interested in working with Roboform but I will change browsers before i give up Roboform. I have found that IE has improved a lot recently and i am starting to get used to it so if this keeps happening I will be removing Firefox from my computer. I will not keep up this struggle because Firefox won't cooperate.
the-edmeister
  • Top 25 Contributor
  • Moderator
5419 個解決方法 40418 個答案

It's not up to Mozilla to work with Roboform, but rather - if Roboform is going to make an add-on for Firefox, it is up to them to keep it up to date with Firefox. Otherwise the tail would be wagging the dog.

It's not up to Mozilla to work with Roboform, but rather - if Roboform is going to make an add-on for Firefox, it is up to them to keep it up to date with Firefox. Otherwise the tail would be wagging the dog.
misellen 0 個解決方法 15 個答案

Roboform did make the adjustments and Firefox immediately knocked it out again.

Roboform did make the adjustments and Firefox immediately knocked it out again.
jscher2000
  • Top 10 Contributor
8837 個解決方法 72222 個答案

Earlier today, RoboForm's Facebook page said it would be 1-2 weeks before Roboform is updated for Firefox 22. I can't understand why it is expected to take so long...

Earlier today, RoboForm's [https://www.facebook.com/RoboForm Facebook page] said it would be 1-2 weeks before Roboform is updated for Firefox 22. I can't understand why it is expected to take so long...
heyk 1 個解決方法 12 個答案

選擇的解決方法

installing Firefox v.21 over v.22 fixed the problem for me. My problem is resolved for now. Roboform has released a statement indicating that it is not compatible with Firefox 22 and suggests installing an earlier version. When the new Roboform update to work with FF22 is available it will be released to users of Roboform. My problem is resolved for now - I have a workable Firefox browser with Roboform functional.

installing Firefox v.21 over v.22 fixed the problem for me. My problem is resolved for now. Roboform has released a statement indicating that it is not compatible with Firefox 22 and suggests installing an earlier version. When the new Roboform update to work with FF22 is available it will be released to users of Roboform. My problem is resolved for now - I have a workable Firefox browser with Roboform functional.
misellen 0 個解決方法 15 個答案

Make sure you turn off the automatic update function in Firefox or it will re-install v-22.

Make sure you turn off the automatic update function in Firefox or it will re-install v-22.