搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I'm running Firefox 3.6.10 on Windows 7. For several days now I cannot access the "Add-ons" in the Tools menu. Any help would be much appreciated. Thanks, Charles

  • 3 回覆
  • 39 有這個問題
  • 19 次檢視
  • 最近回覆由 cor-el

more options

Every time I try to access Add-ons, Firefox freezes and I get an "unresponsive script" warning that states, "A script on this page may be busy, or it may have stopped responding . . ." The script in question is nsExtensionManager.js:623. I reinstalled Firefox, but that didn't help. Thanks, Charles

Every time I try to access Add-ons, Firefox freezes and I get an "unresponsive script" warning that states, "A script on this page may be busy, or it may have stopped responding . . ." The script in question is nsExtensionManager.js:623. I reinstalled Firefox, but that didn't help. Thanks, Charles

被選擇的解決方法

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

This issue can be caused by the Personas 1.6.0 extension. If you have it then update to Personas 1.6.1

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

選擇的解決方法

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

This issue can be caused by the Personas 1.6.0 extension. If you have it then update to Personas 1.6.1

more options

Problem solved. Thanks for your help. I was able to identify the extension causing the problem.

Charles

more options

You're welcome.