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I am trying to change my Firefox account to a new computer, but am unable to do so because it is tied to an old roadrunner account to which I am no longer subscribed.

Konstantina Papadea replied
shirley chapman

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.

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Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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