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Lost All of My Data Post 149.0 Update on Mac-OS

  • 1 回覆
  • 0 有這個問題
  • 25 次檢視
  • 最近回覆由 kate
  • 已解決

Hi, ok, so my computer just randomly updated my Firefox Browser and now all of my bookmarks, saved passwords, extensions, themes, and history is gone. I used the links on the support website, but they were not helpful at all. I am logged in with the same account I was originally logged in with prior to update 149.0 (logged in with gmail). When I sync data in settings, it automatically imports my Safari and Chrome information (which is not what I want). I try to import my bookmark and password history from the saved HTML and CSV files under Mozilla Firefox, but I don't have the ability to do so, as the files are essentially 'greyed' out. I have tried every step to troubleshoot and every link that is related to my issue listed on Mozilla's support with no success. I have even searched my issue on Google and Reddit. Please help!!

Hi, ok, so my computer just randomly updated my Firefox Browser and now all of my bookmarks, saved passwords, extensions, themes, and history is gone. I used the links on the support website, but they were not helpful at all. I am logged in with the same account I was originally logged in with prior to update 149.0 (logged in with gmail). When I sync data in settings, it automatically imports my Safari and Chrome information (which is not what I want). I try to import my bookmark and password history from the saved HTML and CSV files under Mozilla Firefox, but I don't have the ability to do so, as the files are essentially 'greyed' out. I have tried every step to troubleshoot and every link that is related to my issue listed on Mozilla's support with no success. I have even searched my issue on Google and Reddit. Please help!!

被選擇的解決方法

Update: ahhhh I figured it out!!!! It only took me between 3 to 4 hours to figure out how to do it, but I did it!!!

Not bad for someone who’s actually 3 opossums in a trench coat

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

Update: ahhhh I figured it out!!!! It only took me between 3 to 4 hours to figure out how to do it, but I did it!!!

Not bad for someone who’s actually 3 opossums in a trench coat

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