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Gah, your tab just crashed; on any webpage in any esr build.

Paul replied
Windows XP

I cannot use any esr build. I am met with "Gah. your tab just crashed." I need ESR, so i really need a fix for this.

I cannot use any esr build. I am met with "Gah. your tab just crashed." I need ESR, so i really need a fix for this.

所有回覆 (4)

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

bp-2f938873-11ce-4f12-b6ea-6cb2e0260322 bp-96543461-10c3-42b0-a8f5-0aa850260322 bp-cf1905ad-87fe-4aa4-8ef0-ab9be0260322 bp-02634b8e-f003-4d58-964b-72c140260322 bp-a8bce64d-63ab-4976-be38-3b2ae0260322

Is there a reason for version 115.19.0esr? I do believe you should be on a higher version of Firefox in Win10. https://www.firefox.com/en-US/download/all/

The crashes seem to be caused by a .dll file. I cannot identify what it is for, but I think it might be to do with Windows.

Please can you check to make sure that your copy of Windows is fully up to date.

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