Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox can't load Outlook

  • 3 回覆
  • 0 有這個問題
  • 39 次檢視
  • 最近回覆由 cor-el

I use the web client of Outlook for my work email. However, I've run into an issue: while I can log in through Firefox, every so often (and lately it's been quite often) I launch the Outlook webpage, and all I get is just a bunch of code (see image). The only thing I've found that makes the page work again is to clear all cookies and cache, and clear the start-up cache, and then launch Firefox again. Obviously, this is very annoying, since I have to log in anew every time (and use 2-step verification, etc.). Does anyone know how I might fix this more permanently so I don't have to keep clearing all my cookies and logging in all over multiple times a week?

I use the web client of Outlook for my work email. However, I've run into an issue: while I can log in through Firefox, every so often (and lately it's been quite often) I launch the Outlook webpage, and all I get is just a bunch of code (see image). The only thing I've found that makes the page work again is to clear all cookies and cache, and clear the start-up cache, and then launch Firefox again. Obviously, this is very annoying, since I have to log in anew every time (and use 2-step verification, etc.). Does anyone know how I might fix this more permanently so I don't have to keep clearing all my cookies and logging in all over multiple times a week?
附加的畫面擷圖

所有回覆 (3)

That url looks incorrect. I'm in it everyday. see screenshot https://outlook.live.com/mail

Personal or at work? Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

I tried your url and it eventually translated to the one I posted.

由 jonzn4SUSE 於 修改

The URL isn't the problem. I've tried many different ways and still it breaks.

This is my personal computer but I use a separate Firefox profile for work things, including logging in to this email.

I tried in troubleshoot mode, but it didn't do anything. Still the same problem.

I've tried clearing just the cache and not cookies, but that doesn't work.

What security software do you have?

Reboot the computer into Windows Safe Mode with network support to see if that has effect.

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題