Hi

It may just have been a one off problem with that specific webpage. I would suggest not worrying about it for now, but if it becomes more frequent and on different websites please come back to us.

All tabs everywhere keep crashing. I could not even sign in to my Mozilla account to reply to your email and have had to use my phone to send this message. Never had a problem before a few days ago and have tried all kinds of fixes without a positive result.

Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

1. On the keyboard, press [Windows] + [R]. This should bring up a Run box that contains a text field.
2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
5. Open the most recent 5 files with a text editor and copy the IDs.
6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Crash ID: bp-05f10a89-0acd-4915-a96c-b6a3c0251229 Crash ID: bp-1f565a20-a978-46bb-81fc-8a7f00251230

Problem started December 29 and continued into today. In two days, as my Pending File shows, the tabs crashed 70 times.

I tried all kinds of things that didn't work such that I don't even remember what I did but at my last re-boot everything seems to be normal again. Like I say, I don't remember what I did but problem solved. I am even "talking" to you through the Mozilla site on my laptop so, I am good to go...again. Thanks for your help.

George