Browser data suddenly wiped???
so i was using my pc (and firefox) normally, when i then turned off the machine as usual.
when i turned my pc on again and opened firefox, everything was gone, i wasn't signed in and all my bookmarks and several home url's were not there, you don't need me to tell you that's not normal.
of course, i followed the most logical course of actions, i signed into my firefox account (from which i am sending this ticket), and expected all my data to magically sync, which it didn't, so i then tried to sync in manually, looking for any backup file on my pc (i couldn't find any, though i can't say i know what one looks like so...)
hopefully this can be fixed because i had auto-sync on and it would be a bummer to lose everything and slowly rebuild my browser ui from the ground up
thanks in advance, GR
所有回覆 (2)
If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different profile:
Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it. The About Profiles page will open. This page should list at least one profile and could list many.
The profile that Firefox is currently using will show:
This is the profile in use and it cannot be deleted.
Please do not delete anything here; don't use any Remove buttons.
Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.
If it isn't what you want, simply close that new window.
If it IS what you want, click the Set as default profile button for that profile on the about:profiles page. Firefox will use it automatically at the next startup.
For more information see Recover user data missing after Firefox update or reinstall.
Note: If your bookmarks are not available in another Firefox profile, see Recover lost or missing Bookmarks for other solutions.
Hello Paul, thank you for your advice,
However, i'm still unable to resolve the issue: there IS another profile called Profile : Default, but it is also empty when launched
i have tried everything the pages you linked me to suggest but sadly none of those solutions worked either
Thanks again, GR