Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Google AI Studio is not displayed correctly (Firefox 115.30.0esr 64-bit, Windows 7x64)

更多選項

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.
附加的畫面擷圖

所有回覆 (8)

更多選項

I would assume it's due to the win7, but did you try with Firefox in Troubleshoot Mode?

更多選項

Try downloading Firefox 115 ESR. Your Firefox might be too old to load Google AI Studio. Maybe with other sites like Google Colab, ModelScope, Huggingface,... that problem will happen when your Firefox is too old.

更多選項
更多選項

jonzn4SUSE said

I would assume it's due to the win7, but did you try with Firefox in Troubleshoot Mode?

Unfortunately, enabling this mode did not affect the interface in any way.

更多選項

nguyenkhaclam2015 said

Try downloading Firefox 115 ESR. Your Firefox might be too old to load Google AI Studio. Maybe with other sites like Google Colab, ModelScope, Huggingface,... that problem will happen when your Firefox is too old.

I am using the latest version of the browser.

更多選項

Marina Lumpanoff said

jonzn4SUSE said

I would assume it's due to the win7, but did you try with Firefox in Troubleshoot Mode?

Unfortunately, enabling this mode did not affect the interface in any way.

Right. Time to get something newer. There are so many win7 user posting similar issues, but let me go boot my win7 laptop and test.

更多選項

Firefox 115 ESR is based on the old Firefox 115.0 Released July 4, 2023 but with allowed stability security fixes since.

To use a more current version like Firefox 140.5.0esr or the 145.0.2 Release you need Windows 10 11 to run. Or you can dual boot with a current Linux distro and use the Firefox Linux tarbal from Mozilla to get internal Firefox updates from Mozilla much like Firefox on macOS and Windows.

更多選項

Hello

To complement, this discussion.

https://support.mozilla.org/en-US/questions/1551247

The video cannot be played.

由 Agent virtuel 於 修改

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題