Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

performance problems while streaming since the last update (144.0.2)

更多選項

since the uptate to version 144.0.2 I have two problems. the first one is async streaming on platforms eg. youtube or netflix. The videos take a very long time to load. Even if a video has already preloaded and I skip to that area, the video takes an extremely long time to load again. The 2nd problem i have in livestreams eg. live-TV or twitch. The loading time is very long. It is so long that many livestreams are doesn't even able to start. So, it is no longer possible for me to watch livestreams on Firefox. what i've done to fix it: - I deactivated all Add-on's and deleted all browser Data - I made a new profile and deleted the old ones - I reinstalled Firefox

Nothing worked. so pls can you help me that I can use Firefox normally as usual? (sorry for my bad english, I'm from Germany)

since the uptate to version 144.0.2 I have two problems. the first one is async streaming on platforms eg. youtube or netflix. The videos take a very long time to load. Even if a video has already preloaded and I skip to that area, the video takes an extremely long time to load again. The 2nd problem i have in livestreams eg. live-TV or twitch. The loading time is very long. It is so long that many livestreams are doesn't even able to start. So, it is no longer possible for me to watch livestreams on Firefox. what i've done to fix it: - I deactivated all Add-on's and deleted all browser Data - I made a new profile and deleted the old ones - I reinstalled Firefox Nothing worked. so pls can you help me that I can use Firefox normally as usual? (sorry for my bad english, I'm from Germany)

被選擇的解決方法

Since you've done the profile/reinstall steps you can try to disable Hardware Acceleration

Go to Settings

Scroll down to the Performance

Uncheck the box next to "Use recommended performance settings."

Uncheck the box next to "Use hardware acceleration when available."

Restart Firefox

Test again

If it fixes the problem, maybe your graphics driver is the culprit, and you should update it

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

更多選項

選擇的解決方法

Since you've done the profile/reinstall steps you can try to disable Hardware Acceleration

Go to Settings

Scroll down to the Performance

Uncheck the box next to "Use recommended performance settings."

Uncheck the box next to "Use hardware acceleration when available."

Restart Firefox

Test again

If it fixes the problem, maybe your graphics driver is the culprit, and you should update it

更多選項

Thanks for you fast answer. I've tested the deactivation of hardware acceleration before but it didn't worked.

George Kitsoukakis said

maybe your graphics driver is the culprit, and you should update it

Anyways, your comment with the graphics driver was very good, thank you. I'd reinstalled my graphics driver and restarted my computer. After that everythink worked as usual. So, thanks for your help and have a nice evening☺️

更多選項

I'm glad to help

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題