搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Cannot access the authentication box in https://intesasanpaolo.com website - June 7 2025

  • 1 回覆
  • 1 有這個問題
  • 15 次檢視
  • 最近回覆由 mario1056

more options

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

被選擇的解決方法

It seems I have found the solution, for now at least :-). It relies on putting www in front of the domain name. With www things work well, without www no way to get the access box for user and password. There are some info on Google about that difference, but in the end it seems a site problem to have both working the same way. Mario, anyway thanks for reading.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

It seems I have found the solution, for now at least :-). It relies on putting www in front of the domain name. With www things work well, without www no way to get the access box for user and password. There are some info on Google about that difference, but in the end it seems a site problem to have both working the same way. Mario, anyway thanks for reading.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題