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Firefox updated, bookmarks vanished & can't be found.

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Today my Firefox browser updated & all my bookmarks have disappeared. In place of my Bookmark toolbar is just "For quick access, placeyour bookmarks here on the bookmarks toolbar. Manage bookmarks(link). The bookmarks side bar is empty. I've followed the instructions to try to recover them but the page(Goes there from the "Manage Bookmarks" link) they send me to has no functionality. Whatever I enter goes nowhere, whatever I select. I've tried several different routes from the support/help pages to resolve but always end up at this dumb page. See here(https://www.dropbox.com/scl/fi/fop0kf0qb2nu442pqc6jz/Screenshot-2025-05-14-17.13.28.png?rlkey=3x1pchkfxq12whipytzzkte2x&dl=0)

How do I get my bookmarks back when the tools to do so don't seem to want to work?

Today my Firefox browser updated & all my bookmarks have disappeared. In place of my Bookmark toolbar is just "For quick access, placeyour bookmarks here on the bookmarks toolbar. Manage bookmarks(link). The bookmarks side bar is empty. I've followed the instructions to try to recover them but the page(Goes there from the "Manage Bookmarks" link) they send me to has no functionality. Whatever I enter goes nowhere, whatever I select. I've tried several different routes from the support/help pages to resolve but always end up at this dumb page. See here(https://www.dropbox.com/scl/fi/fop0kf0qb2nu442pqc6jz/Screenshot-2025-05-14-17.13.28.png?rlkey=3x1pchkfxq12whipytzzkte2x&dl=0) How do I get my bookmarks back when the tools to do so don't seem to want to work?

所有回覆 (4)

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Hi, I've just turned the PC off & on again(!) & all the bookmarks have returned PTL!

Thanks all.

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That's a relief. Possibly the files were locked by some other process and temporarily inaccessible. Glad to hear you didn't need to take drastic action.

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This happened to me today also!, All my book marks and toolbar has disappeared. I've tried shutting down and restarting and ending firefox etc to no avail. I tried importing the backup i have from last May, but nothing happens. I really don't want to have to go to ALL my sites and re-bookmark them all. Some of my bookmarks are in MS Edge, but I rarely use that browser and really don't want to start using it. Help PLEASE !

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sodbuster1x said

This happened to me today also!, All my book marks and toolbar has disappeared. I've tried shutting down and restarting and ending firefox etc to no avail.

In another thread, a user said that on their first startup of Firefox after system boot, they got the infamous "The bookmarks and history system will not be functional" error message in an extra bar across the top of the browser, but they could work around it by closing Firefox and starting it up again. Maybe on their system there is a timing issue where some security/privacy/cleaning utility checks the file at system startup and more time is needed for it to finish? So perhaps I need to amend my usual recommendation:

First, you haven't already, please do a normal shutdown and/or restart of your system. Restarting Windows can help by freeing up locked files, completing any deferred updates, and resolving temporary file permission issues.

Next, if Firefox still has bookmark problems:

If you have any security/privacy/utility software that touches Firefox data files after system startup, you may need to allow time for that to finish before closing and restarting Firefox again.

Otherwise, could you let us know what you get when you run the "Verify Integrity" diagnosis and repair function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > Help > More Troubleshooting Information
  • (menu bar) Help > More Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane
> Task: invalidateCaches
+ The caches have been invalidated
> Task: checkCoherence
+ The database is coherent

Does yours say the files are sane and coherent, or something else? You can select and copy the report, and then paste it into a reply for review and comment.

If all else fails, see: Fix "The bookmarks and history system will not be functional" error message.

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