Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

PDFs not displaying correctly

  • 3 回覆
  • 18 有這個問題
  • 750 次檢視
  • 最近回覆由 Ryan Marlowe
  • 已解決

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.
附加的畫面擷圖

被選擇的解決方法

所有回覆 (3)

選擇的解決方法

Thanks for the screenshot. Wish more users did the same... It works for me. see screenshot https://www.irs.gov/pub/irs-pdf/p6045sp.pdf

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

I am also having this problem. In addition to PDFs, I have noticed Firefox is not displaying Google Docs, Google Sheets, and certain buttons on the website dominion.games. I solved this last week be reinstalling Firefox, but the problem just started happening again today.

I'm running version 136.0

I had this problem too, but I realized I had missed an update for Firefox and once I installed that the issues ceased.