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reCaptcha

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Hi, have been a Firefox devotee for years. Currently have a problem accessing some sites including https://dashboard.mailerlite.com/login which I access via another email address. The problem is that when i click login nothing happens - there is no pop up or similar - the attached image results, suggesting a reCaptcha failure. But I don't see anything.

When using Chrome, I do not get the same challenge, so clearly to me, a setting in Firefox.

Appreciate any help on offer,

thanks

Charles

Hi, have been a Firefox devotee for years. Currently have a problem accessing some sites including https://dashboard.mailerlite.com/login which I access via another email address. The problem is that when i click login nothing happens - there is no pop up or similar - the attached image results, suggesting a reCaptcha failure. But I don't see anything. When using Chrome, I do not get the same challenge, so clearly to me, a setting in Firefox. Appreciate any help on offer, thanks Charles
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Unless another user on here has a account on that site no one else will be able to see if they get a captcha or not at this point.

有幫助嗎?

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Thanks mark, I do understand that.

In fact I don't see the actual recaptcha either - that's the issue - just wondering if there are some Firefox settings I am not aware of that might cause the issue, hence the ask to the community.

有幫助嗎?

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So unless you get a Firefox error reporting during the login to send back to the dev teams to look over there not much that the forum can do to help. You can try the trouble shooting but if there is no error reporting back to the dev team then it's to contact the site about the captcha issues.

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

有幫助嗎?

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