搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Shortcuts disappearing

  • 5 回覆
  • 0 有這個問題
  • 18 次檢視
  • 最近回覆由 zeroknight

more options

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

所有回覆 (5)

more options

Log out of your sync account to avoid interference or change services.sync.prefs.sync.browser.newtabpage.pinned to false in about:config to stop syncing the new tab shortcuts.

Visit about:support in the address bar and click the "Clear startup cache" button on the right side, then restart the browser.

有幫助嗎?

more options

Hi maybe I did these wrong but they didn't work. I also tried refreshing my firefox and that didn't seem to do it either. I also turned shortcuts off and turned them back on but no luck. Do I just adapt to my new life of typing in my websites? (Oh also my newtabpage.pinned shows youtube, which is the only one I've tried to add back (which never works) but the shortcut still doesn't appear. Weird.)

有幫助嗎?

more options

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.

有幫助嗎?

more options

Hey everyone, thank you for your answers. I actually just opened Firefox today and suddenly there were a bunch of shortcuts (random sites that I don't use) but I can put them in now! Yay! All my history also seems to have been deleted but oh well. I hope everyone has a nice day :•)

有幫助嗎?

more options

You can see if you have multiple profiles by visiting about:profiles in the address bar.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題