搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Cannot install extensions in 155.9 ESR version

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 rnturner59

more options

When attempting to install an extension and clicking on "Add to Firefox" the button is replaced with a "Cylon" throbber and the popup dialog asking to confirm the install never highlights the "Add" button. The browser will stay in this state indefinitely until the tab for the extension install is closed.

Could this be a permissions problem involving the ".mozilla" directory tree in the home directory? I've been having this problem regardless of the FF version for some time (going back to at least v110.x). The recent issue involves that 115.9 ESR version installed in Debian Bookworm.

TIA...

When attempting to install an extension and clicking on "Add to Firefox" the button is replaced with a "Cylon" throbber and the popup dialog asking to confirm the install never highlights the "Add" button. The browser will stay in this state indefinitely until the tab for the extension install is closed. Could this be a permissions problem involving the ".mozilla" directory tree in the home directory? I've been having this problem regardless of the FF version for some time (going back to at least v110.x). The recent issue involves that 115.9 ESR version installed in Debian Bookworm. TIA...

由 NoahSUMO 於 修改

被選擇的解決方法

It wasn't a network problem.

I created a brand new account on the system and was able to install an extension in that account's FF just fine. Apparently, there was some corruption -- permissions screwed up, something -- that was preventing FF from installing extensions. After renaming my $HOME and creating a new, empty account home directory, FF installed everything I was looking to install perfectly.

Is there a given directory that I could tar up to preserve FF's settings so I don't have to re-create my entire desktop environment should FF decide there's a problem in the future? There's the ".mozilla" tree but I suspect there are items in other subdirectories that might need to be backed up.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

It could be a network issue, try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

more options

選擇的解決方法

It wasn't a network problem.

I created a brand new account on the system and was able to install an extension in that account's FF just fine. Apparently, there was some corruption -- permissions screwed up, something -- that was preventing FF from installing extensions. After renaming my $HOME and creating a new, empty account home directory, FF installed everything I was looking to install perfectly.

Is there a given directory that I could tar up to preserve FF's settings so I don't have to re-create my entire desktop environment should FF decide there's a problem in the future? There's the ".mozilla" tree but I suspect there are items in other subdirectories that might need to be backed up.