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After Update - restoring password history now gone

  • 3 回覆
  • 1 有這個問題
  • 15 次檢視
  • 最近回覆由 willjoe24421

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Updated a month ago and discovered all of my password stored history in FF is gone.....

I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen.

I have followed the steps of profile, sync but nothing.

Afraid to ever update again and never had this issue in many years of using ff.

Help

Updated a month ago and discovered all of my password stored history in FF is gone..... I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen. I have followed the steps of profile, sync but nothing. Afraid to ever update again and never had this issue in many years of using ff. Help

所有回覆 (3)

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This depends on how you did the update of Firefox whether or not you did a new update or upgrade to the profile and what methods was used for the update here.

https://support.mozilla.org/en-US/questions/1310179 https://support.mozilla.org/bm/questions/958936 https://support.mozilla.org/en-US/questions/1224278 https://support.mozilla.org/en-US/questions/1294892

有幫助嗎?

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Hi Dropa, My update was made when the popup box asked "if I wanted to download the latest version", it also said this would not impack bookmarks, history and passwords.

I cannot follow your instructons, I have been to the About Profiles and followed the directions for restoring and syncing however, nothing happened.

I need better step by step and Firefox should be helping with that since its their update that caused the change.

very frustrating.....

有幫助嗎?

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You can copy logins. json and key4. db with Firefox closed to the current profile folder to recover the logins. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page

Regards, Will

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