搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox version 14....

more options

Hi, Firefox version 14 wont install in Win 10 get these 2 messages (see uploaded images)

Thanks for your help

SG

Hi, Firefox version 14 wont install in Win 10 get these 2 messages (see uploaded images) Thanks for your help SG
附加的畫面擷圖

所有回覆 (5)

more options

Where you download this version from?

有幫助嗎?

more options

7-zip is used to compress files in the installer. If it says it can't find or access the files, it could indicate that after the files were decompressed, your antivirus quarantine the files, or Windows locked them for some reason. ??

Do you want to try the full installer from this page:

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

有幫助嗎?

more options

Yes, try the full setup as some antivirus and such scanners can have issues with the small online stub installer.

有幫助嗎?

more options

jscher reply gave me the clue. I was installing Firefox 14 update, as usual, from a non Administrative account as have been doing for many years. This was failing because the update no longer brings up the Admin password request to allow changes to the PC as it has been doing in the past thus 7-zip (unzip) was not able to write files to the folder for later use. I logged in as administrator and it installed the update without problem. Perhaps Mozilla can look into this and fix it. Many thnaks for everyones feedback. SG

有幫助嗎?

more options

Hi SG, you shouldn't need to install Firefox as the administrator (or as "an" administrator), but I guess once you have, then you're stuck with always doing it that way???

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題