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Blank pdfs

  • 6 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 jesse20

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For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04). I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

被選擇的解決方法

PDF documents magically started loading properly this morning, though I'm not sure what changed (there was a power outage overnight, so the reboot may have helped solve it). Thank you very much for your help with this. I really appreciate it.

從原來的回覆中察看解決方案 👍 1

所有回覆 (6)

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Screenshot is not there. We've been having issues with uploading screenshot for too long.

有幫助嗎?

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Just to test, what do you get from this site? https://www.irs.gov/downloads/irs-pdf It works for me. see screenshot Try downloading Firefox from Mozilla, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Operating System: openSUSE Tumbleweed 20220619 KDE Plasma Version: 5.25.0 KDE Frameworks Version: 5.95.0 Qt Version: 5.15.2 Kernel Version: 5.18.4-1-default (64-bit) Graphics Platform: X11 Processors: 4 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Quadro K3100M/PCIe/SSE2 Manufacturer: Hewlett-Packard Product Name: HP ZBook 17 G2 System Version: A3009DD10303

有幫助嗎?

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I get the same result using the pdfs from that site. Here's a screenshot: https://postimg.cc/nX3ChyMH

有幫助嗎?

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Okay... how about Firefox from Mozilla?

有幫助嗎?

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It also works for me with my distro version of Firefox. see screenshot

有幫助嗎?

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選擇的解決方法

PDF documents magically started loading properly this morning, though I'm not sure what changed (there was a power outage overnight, so the reboot may have helped solve it). Thank you very much for your help with this. I really appreciate it.

有幫助嗎?

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