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I did a refresh because my programs were so very slow, and now all my bookmarks are gone and my passwords... my sons medical reports too..please help

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  • 1 有這個問題
  • 90 次檢視
  • 最近回覆由 Terry
  • 已解決

bold textI did a refresh because my Fb was soooo very slow and firefox too.. and I lost all my bookmark, and passwords.. and my sons medical reports too and I need those as he is stage 4 renal failure..please help Jane

'''bold text'''I did a refresh because my Fb was soooo very slow and firefox too.. and I lost all my bookmark, and passwords.. and my sons medical reports too and I need those as he is stage 4 renal failure..please help Jane

被選擇的解決方法

See the response here: https://support.mozilla.org/questions/1317090 To restore your bookmarks, with Firefox closed, you need to copy the following files from your old profile folder: places.sqlite, favicons.sqlite. See https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

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選擇的解決方法

See the response here: https://support.mozilla.org/questions/1317090 To restore your bookmarks, with Firefox closed, you need to copy the following files from your old profile folder: places.sqlite, favicons.sqlite. See https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile