搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Pictorial security verify function not working since last Firefox upgrade

  • 4 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

Since upgrading Firefox to verion 81.0.2 Pictorial security verify function not working, this site inparticular https://secure.vantagefx.com/login.

Any suggestions?

Since upgrading Firefox to verion 81.0.2 Pictorial security verify function not working, this site inparticular https://secure.vantagefx.com/login. Any suggestions?

被選擇的解決方法

Mee Too said

But not sure if I am still in safe mode? Restarted Firefox, and able to log in, although the Verify feature is no longer presented.

Safe Mode only lasts until you close the browser. Restarting should be normal mode.

Perhaps the site now remembers you from their own database, or they set a cookie in your profile.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Hello Thanks for the prompt reply, your suggestion worked, was able to log into my Brokerage account.

But not sure if I am still in safe mode?

Restarted Firefox, and able to log in, although the Verify feature is no longer presented.

FYI, the broker support suggested using another browser, preferebly Chrome, I replied absolutely NOT, firefox is my browser NO OTHER is tolerated.

In answer to your question what error messages were being displayed, None, the pictorial was dead, so, could not slide the jigsaw piece into place. Had I inadvertantly been too strict on security, but this was set at standard .

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (DuckDuckGo PE, Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

more options

選擇的解決方法

Mee Too said

But not sure if I am still in safe mode? Restarted Firefox, and able to log in, although the Verify feature is no longer presented.

Safe Mode only lasts until you close the browser. Restarting should be normal mode.

Perhaps the site now remembers you from their own database, or they set a cookie in your profile.