搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Locked out after update to 78.2.2 - I am asked for a master password at startup

  • 5 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 svlad2009

more options

I just updated Thunderbird to version 78.2.2 and when I try to open the application I am asked for a master password. This has never happened before and I don't think I have ever set a master password. If I hit cancel two or three time Thunderbird open but my account and all emails are gone!

How do I fix this? thanks.

I just updated Thunderbird to version 78.2.2 and when I try to open the application I am asked for a master password. This has never happened before and I don't think I have ever set a master password. If I hit cancel two or three time Thunderbird open but my account and all emails are gone! How do I fix this? thanks.

由 Wayne Mery 於 修改

所有回覆 (5)

more options

If you don't remember having a master password you might remove it, but the passwords saved previous by you in TB will be removed and you will need to enter them once again... https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password#w_removing-your-master-password-if-the-master-password-has-been-forgotten

more options

Thanks, Thunderbird opens but everything is blank. All menu options are non functional. I can't do or change anything.

由 moz8 於 修改

more options

Try starting TB in safe-mode (hols shift button on your keyboard while launching TB) and when it open if you don't see the menus press alt button on your keyboard to see them.

more options

Safe-mode or not all the menu items are dead, you can select them but nothing happens.

more options

Try to close also also you internet connection (just disable it) so that TB can't go online...