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I'm trying to sync to a new computer and nothing's happening

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

eajohnson
eajohnson
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I have a new desktop computer. Previously, i was using a laptop. The laptop has all my bookmarks and prefs, etc. I have both on right now with Firefox pulled up. Every time I try to sync it takes me to a screen that tries to get me to sync to a mobile device. I need to sync from computer to computer. This is not an option being offered. Every single time it takes me down this path and only this path no matter what I click on. You can see from the image it's wanting me to use a phone, but I'm not trying to sync to a phone. If you click on "I'll do this later" hoping for more options you instead get an ad for Firefox Monitor. This is driving me insane. I've even stupidly turned on my laptop camera and tried to scan the QR code. Of course it didn't work.

I have a new desktop computer. Previously, i was using a laptop. The laptop has all my bookmarks and prefs, etc. I have both on right now with Firefox pulled up. Every time I try to sync it takes me to a screen that tries to get me to sync to a mobile device. I need to sync from computer to computer. This is not an option being offered. Every single time it takes me down this path and only this path no matter what I click on. You can see from the image it's wanting me to use a phone, but I'm not trying to sync to a phone. If you click on "I'll do this later" hoping for more options you instead get an ad for Firefox Monitor. This is driving me insane. I've even stupidly turned on my laptop camera and tried to scan the QR code. Of course it didn't work.
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Wesley Branton
Wesley Branton
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You need to sign into Firefox Sync on both computers. See How do I set up Sync on my computer?

The page you are seeing sometimes pops up when you use Firefox Sync for the first time, since a lot of users sync data from their computer to their phone. But Firefox Sync does work from computer to computer.

As a side note, once you've signed in on both computers, it may take some time for the first sync to complete, since there may be a lot of data to transfer.

Hope this helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can close the tab with this web page to add another device and ignore it.

Are you connect to Sync if you check this in "Options/Preferences -> Sync" ?

You can also transfer your personal data directly via a removable USB drive.

You can copy specific files with Firefox closed to the current profile folder to recover personal data.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
    if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
    if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)