Hi busheypat, sorry to hear that you are facing this problem. Try '''refresh the browser''' feature:- * Click the menu icon, then click on “Help”. Click on Firefox's main menu button, represented by three horizontal lines. * Click “Troubleshooting Information”. * Click on “Refresh Firefox”. * Confirm. * Click “Finish”. If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.