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Saved log in information is empty after Sync.

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Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i see there is nothing in saved password. Where are saved password? How can I Get my saved password?

Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i see there is nothing in saved password. Where are saved password? How can I Get my saved password?
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額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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cor-el
  • Top 10 Contributor
  • Moderator
17670 個解決方法 159841 個答案

There was probably already a problem with the passwords if you needed to login to Sync. Sync stores the credentials to login automatically in the Password Manager and if there are problems with the logins.json file that stores the logins then Sync isn't able to login automatically.

Did you already try to reboot the computer in case the file is locked?

You can check the Firefox profile folder to see if there is data in logins.json or if there is a logins.json.corrupt file.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

There was probably already a problem with the passwords if you needed to login to Sync. Sync stores the credentials to login automatically in the Password Manager and if there are problems with the logins.json file that stores the logins then Sync isn't able to login automatically. Did you already try to reboot the computer in case the file is locked? You can check the Firefox profile folder to see if there is data in logins.json or if there is a logins.json.corrupt file. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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