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Recovery Keys

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

asd561298
asd561298
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Using Translator 

 I can't check the recovery code and secondary certification

I need you to tell me how to fix this.

mail - asd561298@gmail.com

Using Translator I can't check the recovery code and secondary certification I need you to tell me how to fix this. mail - asd561298@gmail.com
附加的畫面擷圖

所有回覆 (3)

cor-el
cor-el
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  • Top 10 Contributor
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See:

asd561298
asd561298 提出問題者
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Using Translator

I know how. but

I couldn't save it.

I can't log in because I don't have a recovery code.

I'm logging in with a different account now.

由 asd561298 於 修改

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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When 2FA is enabled then you still need the 6 digit 2FA code or use a recovery code. The recovery key is meant to be used instead of the password.

If you lost both the recovery key and possible recovery codes and you can't access the setting page via another connected device then your only option is to create a new Firefox Account using a different email address.