Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Recovery key.

more options

I have my recovery key, how to get to the recovery screen enter the key?

I have my recovery key, how to get to the recovery screen enter the key?

所有回覆 (2)

more options

OK, sounds odd but recovery key to what? And how did you request the key?

more options

If you are referring to a Recovery Key for Sync, that hasn't been used since Firefox 29 came out. The olde Sync server that used the Recovery Key was disabled years ago.


If you are talking about the more recent version of Sync that uses a Firefox Account, try logging in here: https://accounts.firefox.com/signin