X
點擊此處開啟此網站的行動版。

技術支援討論區

Recovery Keys

已張貼

Using Translator

 I can't check the recovery code and secondary certification

I need you to tell me how to fix this.

mail - asd561298@gmail.com

Using Translator I can't check the recovery code and secondary certification I need you to tell me how to fix this. mail - asd561298@gmail.com
附加的畫面擷圖
引用

額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

更多資訊

cor-el
  • Top 10 Contributor
  • Moderator
17425 個解決方法 157481 個答案
See: *https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys
這篇文章有幫助嗎? 0
引用

提出問題者

Using Translator

I know how. but

I couldn't save it.

I can't log in because I don't have a recovery code.

I'm logging in with a different account now.

Using Translator I know how. but I couldn't save it. I can't log in because I don't have a recovery code. I'm logging in with a different account now.

由 asd561298 於 修改

這篇文章有幫助嗎?
引用
cor-el
  • Top 10 Contributor
  • Moderator
17425 個解決方法 157481 個答案

When 2FA is enabled then you still need the 6 digit 2FA code or use a recovery code. The recovery key is meant to be used instead of the password.

If you lost both the recovery key and possible recovery codes and you can't access the setting page via another connected device then your only option is to create a new Firefox Account using a different email address.

When 2FA is enabled then you still need the 6 digit 2FA code or use a recovery code. The recovery key is meant to be used instead of the password. If you lost both the recovery key and possible recovery codes and you can't access the setting page via another connected device then your only option is to create a new Firefox Account using a different email address. *https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication
這篇文章有幫助嗎?
引用
問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題