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Unable to download Folder from Synology File Station. Download Failed. Anyone having this problem? No issue on Chrome or IE or Edge.

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Problem downloading folder from Synology NAS file Station. No issue downloading single file, only for Folder, synology will prompt download failed. There is no issue on Chrome, IE or Edge.

Previously no issue with Mozilla. Not sure whether due to Synology DSM updates or Mozilla updates. Using Mozilla Version 68.0 (64bit) as of raising this.

Problem downloading folder from Synology NAS file Station. No issue downloading single file, only for Folder, synology will prompt download failed. There is no issue on Chrome, IE or Edge. Previously no issue with Mozilla. Not sure whether due to Synology DSM updates or Mozilla updates. Using Mozilla Version 68.0 (64bit) as of raising this.
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額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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the-edmeister
  • Moderator
5391 個解決方法 40026 個答案

Synology NAS file Station - is that connected "locally"? Like on your intranet.

IOW, it uses a local IP address and not an HTTP/S IP address.

Synology NAS file Station - is that connected "locally"? Like on your intranet. IOW, it uses a local IP address and not an HTTP/S IP address.
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The NAS is connected on Local LAN and with DDNS setup on the NAS and with necessary port forwarding/firewall policy configured to allow users from the Internet to login the NAS via https:\\ds.mydomain.com:xxxx and access the DSM File Station to upload/download.

This was working ever since the NAS was setup (about 3 years running) until recently and not sure which updates or patches resulted this unable to download issue.

Tried on various different PC/Laptop with newly installed Mozilla and on different internet connection resulted the same issue.

Thank you.

The NAS is connected on Local LAN and with DDNS setup on the NAS and with necessary port forwarding/firewall policy configured to allow users from the Internet to login the NAS via https:\\ds.mydomain.com:xxxx and access the DSM File Station to upload/download. This was working ever since the NAS was setup (about 3 years running) until recently and not sure which updates or patches resulted this unable to download issue. Tried on various different PC/Laptop with newly installed Mozilla and on different internet connection resulted the same issue. Thank you.
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Jazzero 0 個解決方法 1 個答案

Concerning this issue i opened a synology ticket with access to my NAS. They didn't find anything wrong. It must be definitely a Firefox problem! The error only occurs when trying to download folders, no matter if in my local net or via internet. Other browsers work like Firefox did before for long time.

Concerning this issue i opened a synology ticket with access to my NAS. They didn't find anything wrong. It must be definitely a Firefox problem! The error only occurs when trying to download folders, no matter if in my local net or via internet. Other browsers work like Firefox did before for long time.
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