X
點擊此處開啟此網站的行動版。
An updated version of Firefox is available to address the issues with Add-ons disabled or fail to install on Firefox. You can download the update for your OS here: https://www.mozilla.org/firefox/new/ For Known Issues and Workarounds, please check out the update at https://support.mozilla.org/kb/add-ons-disabled-or-fail-to-install-firefox

技術支援討論區

Hard reboot caused profile loss

已張貼

I had to hard-reboot my Windows machine, and when I launched Firefox (Developer Edition) upon after boot, my profile was lost. I had to set up Firefox Sync again, browser toolbar settings were reset, extensions were present but all their data was wiped, my session was lost (except oddly for pinned tabs). Windows didn't show any chkdisk activity during boot (looked like a clean boot). I wasn't prompted to create a new profile, so it appears the profile directory still existed. I don't understand what happened, or how I can even diagnose the issue.

I had to hard-reboot my Windows machine, and when I launched Firefox (Developer Edition) upon after boot, my profile was lost. I had to set up Firefox Sync again, browser toolbar settings were reset, extensions were present but all their data was wiped, my session was lost (except oddly for pinned tabs). Windows didn't show any chkdisk activity during boot (looked like a clean boot). I wasn't prompted to create a new profile, so it appears the profile directory still existed. I don't understand what happened, or how I can even diagnose the issue.
引用

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • Firefox 68.0b1
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/68.0/WINNT/en-US/

擴充套件

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Augmented Steam 0.9.7 ({1be309c5-3e4f-4b99-927d-bb500eb4fa88})
  • Auto Tab Discard 0.3.1 ({c2c003ee-bd69-42a2-b0e9-6f34222cb046})
  • Bing 1.0 (bing@search.mozilla.org)
  • Chrome Remote Desktop 1.5 (remotedesktop@google.com)
  • Close Tabs to the Left 1.4.1 ({08fb86c7-5590-40b1-ba0f-22917b9a5faf})
  • Containerise 3.0.1 (containerise@kinte.sh)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Firefox Multi-Account Containers 6.1.0 (@testpilot-containers)
  • Google 1.0 (google@search.mozilla.org)
  • HTTPS Everywhere 2019.5.13 (https-everywhere@eff.org)
  • JSON Lite 19.3.1 ({16a49f65-1369-4839-a5ef-db2581e08b16})
  • OneNote Web Clipper 3.8.0 (Clipper@OneNote.com)
  • OneTab 1.25 (extension@one-tab.com)
  • Stylus 1.5.3 ({7a7a4a92-a2a0-41d1-9fd7-1e92480d612d})
  • Tab Center Redux 0.7.1 ({0ad88674-2b41-4cfb-99e3-e206c74a0076})
  • tabzen 1.2.10 (tabzen@tabzen.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • uBlock Origin 1.19.2 (uBlock0@raymondhill.net)
  • URLs List 0.5.0 ({88664789-f91e-40e1-adb9-e4e9a8c48867})
  • Video DownloadHelper 7.3.5 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Violentmonkey 2.10.5 ({aecec67f-0d10-4fa7-b7c7-609a2db280cf})
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • Adblock Plus - free ad blocker 3.5.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Inactive)
  • AdNauseam 3.8.102 (adnauseam@rednoise.org) (Inactive)
  • All Tabs Helper 1.1.12 (alltabshelper@alltabshelper.org) (Inactive)
  • Amazon Container 1.0.0 (@contain-amazon) (Inactive)
  • Amazon SMILE! 1.4.5 ({1417a6e0-be73-4358-912c-5dce719b5791}) (Inactive)
  • Angular state inspector 1.2 ({b4b89f39-16d1-445c-a725-435877216931}) (Inactive)
  • Augury 1.23.0 (augury@rangle.io) (Inactive)
  • better-onetab 1.4.5 ({f68ff8a5-b145-412b-bc29-b9374c427f82}) (Inactive)
  • Bookmarks Organizer 3.1.0 (bookmarksorganizer@agenedia.com) (Inactive)
  • Bulk Media Downloader 0.2.1 ({72b2e02b-3a71-4895-886c-fd12ebe36ba3}) (Inactive)
  • Cisco Webex Extension 1.1.0 (ciscowebexstart1@cisco.com) (Inactive)
  • Conex 0.9.7 ({ec9d70ea-0229-49c0-bbf7-0df9bbccde35}) (Inactive)
  • Containers Sync 1.1.1 (sync@containers) (Inactive)
  • Containers theme 1.0.2 ({69c84059-c632-41d0-b3bf-ae54aacb632e}) (Inactive)
  • Cookie AutoDelete 3.0.2 (CookieAutoDelete@kennydo.com) (Inactive)
  • Dark Reader 4.7.12 (addon@darkreader.org) (Inactive)
  • Decentraleyes 2.0.10 (jid1-BoFifL9Vbdl2zQ@jetpack) (Inactive)
  • Disconnect 5.18.27 (2.0@disconnect.me) (Inactive)
  • DuckDuckGo Privacy Essentials 2019.4.26 (jid1-ZAdIEUB7XOzOJw@jetpack) (Inactive)
  • Duplicate Tabs Closer 3.3.2 (jid0-RvYT2rGWfM8q5yWxIxAHYAeo5Qg@jetpack) (Inactive)
  • Evernote Web Clipper 6.13.3 ({E0B8C461-F8FB-49b4-8373-FE32E9252800}) (Inactive)
  • Facebook Container 1.6.5 (@contain-facebook) (Inactive)
  • Feedbro 3.42.1 ({a9c2ad37-e940-4892-8dce-cd73c6cbbc0c}) (Inactive)
  • Firefox Color 2.1.2 (FirefoxColor@mozilla.com) (Inactive)
  • Firefox Lightbeam 2.1.0 (jid1-F9UJ2thwoAm5gQ@jetpack) (Inactive)
  • Firefox Pioneer 1.0 (pioneer-opt-in@mozilla.org) (Inactive)
  • Google Analytics Opt-out 0.1.1 ({2f182d41-fd03-4a6d-938d-081419586c37}) (Inactive)
  • Google Cache 51.0 ({ee032641-3338-4797-9f52-72946e3b021b}) (Inactive)
  • Google Container 1.4.0 (@contain-google) (Inactive)
  • Google Translator for Firefox 3.0.3.3 (translator@zoli.bod) (Inactive)
  • Honey 11.3.5 (jid1-93CWPmRbVPjRQA@jetpack) (Inactive)
  • IBA Opt-out (by Google) 2.0 (optout@google.com) (Inactive)
  • InvisibleHand 6.6 (canitbecheaper@trafficbroker.co.uk) (Inactive)
  • JetBrains Toolbox Extension 1.9.3781 ({bf9e77ee-c405-4dd7-9bed-2f55e448d19a}) (Inactive)
  • Laboratory 3.0.5 (1b2383b324c8520974ee097e46301d5ca4e076de387c02886f1c6b1503671586@pokeinthe.io) (Inactive)
  • LinkedIn Container 1.2.5 (@contain-linked-in) (Inactive)
  • Logitech SetPoint 6.60.90 ({84380428-8c9d-4bdf-913d-b2c34d6562d9}) (Inactive)
  • Manage My Tabs - Tab Manager 0.4.0 ({d3851178-4022-4b97-8746-08c051ba21bc}) (Inactive)
  • Multiple Tab Handler 3.0.5 (multipletab@piro.sakura.ne.jp) (Inactive)
  • NoScript 10.6.1 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)
  • Notes by Firefox 4.3.5 (notes@mozilla.com) (Inactive)
  • Panorama Tab Groups 0.8.8 (panorama-tab-groups@example.com) (Inactive)
  • Personas Plus 2.0.3 (personas@christopher.beard) (Inactive)
  • Porn Container 1.0.2 (@contain-porn) (Inactive)
  • Price Tracker 22.0.0 (shopping-testpilot@mozilla.org) (Inactive)
  • Privacy Badger 2019.2.19 (jid1-MnnxcxisBPnSXQ@jetpack) (Inactive)
  • Qwant 5.0.1 (qwantcomforfirefox@jetpack) (Inactive)
  • Raindrop.io: "Save Button" for Web 6.0.429 (jid0-adyhmvsP91nUO8pRv0Mn2VKeB84@jetpack) (Inactive)
  • React Developer Tools 3.6.0 (@react-devtools) (Inactive)
  • Reddit Container 1.0.2 (@containing-reddit) (Inactive)
  • ScriptSafe 1.0.9.8 (scriptsafe@protonmail.com) (Inactive)
  • Sea Containers 0.9 ({d975a11d-08cd-4aea-b7c0-989209ad860f}) (Inactive)
  • Search Encrypt - A Private Search Engine 3.2.3 (@searchencrypt) (Inactive)
  • Side View 0.4.6423 (side-view@mozilla.org) (Inactive)
  • SkipScreen 0.7.2.1-signed.1-signed (SkipScreen@SkipScreen) (Inactive)
  • SQLite Manager 0.8.3.1-signed.1-signed (SQLiteManager@mrinalkant.blogspot.com) (Inactive)
  • Sticky Containers 1.0.1 ({e09d73e8-c306-4900-a60d-eb62f78cf10a}) (Inactive)
  • Sync Tab Groups 0.8.1 (sync-tab-groups@eric.masseran) (Inactive)
  • Tab Counter 0.4.1 (tab-counter@daawesomep.addons.mozilla.org) (Inactive)
  • Tab Mix - Links 0.1.0 (webext@tabmixplus.org) (Inactive)
  • Tab Mover 7 (tab-mover@code.guido-berhoerster.org) (Inactive)
  • Tabby - Window and Tab Manager 1.1.6 (tabby@whatsyouridea.com) (Inactive)
  • Tabzie 1.2.0 ({046a2af6-14b9-4149-9aef-e2be1bf8271f}) (Inactive)
  • Temporary Containers 0.97 ({c607c8df-14a7-4f28-894f-29e8722976af}) (Inactive)
  • Terms of Service; Didn’t Read 2.0.0 (jid0-3GUEt1r69sQNSrca5p8kx9Ezc3U@jetpack) (Inactive)
  • The Camelizer 2.10 (izer@camelcamelcamel.com) (Inactive)
  • Trace - Online Tracking Protection 2.2.6 ({6ff498ff-a3b6-4891-a614-12a825d4efcf}) (Inactive)
  • Twitter Container 1.3.1 (@contain-twitter) (Inactive)
  • uMatrix 1.3.16 (uMatrix@raymondhill.net) (Inactive)
  • User-Agent Switcher 0.2.5 ({75afe46a-7a50-4c6b-b866-c43a1075b071}) (Inactive)
  • Vim Vixen 0.22 (vim-vixen@i-beam.org) (Inactive)
  • Vue Performance Devtool 0.0.6 ({198b51a5-2441-4acd-9dee-ea033b8c9576}) (Inactive)
  • Vue.js devtools 5.1.0 ({5caff8cc-3d2e-4110-a88a-003cc85b3858}) (Inactive)
  • Wayback Machine 1.8.6 (wayback_machine@mozilla.org) (Inactive)
  • YouTube Container 1.3.0 (@contain-youtube) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics 630
  • adapterDescription2: NVIDIA GeForce GTX 1050
  • adapterDeviceID: 0x591b
  • adapterDeviceID2: 0x1c8d
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_136876ce639a28c4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_136876ce639a28c4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_136876ce639a28c4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_136876ce639a28c4\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_136876ce639a28c4\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_136876ce639a28c4\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_136876ce639a28c4\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_136876ce639a28c4\nvldumd.dll
  • adapterRAM: Unknown
  • adapterRAM2: 4096
  • adapterSubsysID: 07be1028
  • adapterSubsysID2: 07be1028
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: False
  • crashGuards: [{u'prefName': u'gfx.crash-guard.status.wmfvpxvideo', u'type': u'wmfvpxvideo'}]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.17763.168
  • driverDate: 2-28-2018
  • driverDate2: 5-5-2019
  • driverVendor:
  • driverVendor2:
  • driverVersion: 23.20.16.4973
  • driverVersion2: 26.21.14.3064
  • failures: [u'[GFX1-]: WMF VPX decoder just crashed; hardware video will be disabled.', u'CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash.', u'[GFX1-]: WMF VPX video decoding is disabled due to a previous crash.', u'CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash.', u'[GFX1-]: WMF VPX video decoding is disabled due to a previous crash.', u'CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash.']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'available', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blocked-has-battery', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked-has-battery', u'message': u'Has battery', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'available', u'description': u'Advanced Layers', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'ADVANCED_LAYERS'}]}
  • indices: [0, 1, 2, 3, 4, 5]
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'cairo', u'ApzAutoscrollInput': 1, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.5814bb88b10e)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000010b46) EGL_VERSION: 1.4 (ANGLE 2.1.0.5814bb88b10e) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.5814bb88b10e)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000010b46) EGL_VERSION: 1.4 (ANGLE 2.1.0.5814bb88b10e) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4074 個解決方法 56842 個答案

Why did you have to do a hard-reboot? That could cause files/folders to be corrupted.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Why did you have to do a hard-reboot? That could cause files/folders to be corrupted. Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4074 個解決方法 56842 個答案
Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the folder in your file explorer. https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4074 個解決方法 56842 個答案
Perform a System File Check to fix corrupted system files '''Win 7, 8, 10, Vista:''' https://support.microsoft.com/en-us/kb/929833 '''Win XP:''' https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93
這篇文章有幫助嗎?
引用

提出問題者

I had to hard reboot because of issues with Windows -- unresponsive system. about:profiles just shows 2 profiles (one for dev edition, 1 for normal Firefox). No profiles on desktop. Chkdsk didn't run on reboot, and no errors found when I ran manually.

I do see a upgrade.jsonlz4-20190513111358 in the profile which is around the time of crash, but copying that up to the profile root and renaming sessionstore.jsonlz4 didn't recover session (either maybe it doesn't contain the data, not sure). I do also still see stuff in extension-data folder, but extension data isn't loaded. Update: now the folder is empty.

I had to hard reboot because of issues with Windows -- unresponsive system. about:profiles just shows 2 profiles (one for dev edition, 1 for normal Firefox). No profiles on desktop. Chkdsk didn't run on reboot, and no errors found when I ran manually. I do see a upgrade.jsonlz4-20190513111358 in the profile which is around the time of crash, but copying that up to the profile root and renaming sessionstore.jsonlz4 didn't recover session (either maybe it doesn't contain the data, not sure). I do also still see stuff in extension-data folder, but extension data isn't loaded. Update: now the folder is empty.

由 keeganwitt 於 修改

這篇文章有幫助嗎?
引用
FredMcD
  • Top 10 Contributor
4074 個解決方法 56842 個答案

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.


Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html

You may have corrupt '''sessionstore''' [v56] '''sessionstore.jsonlz4''' file(s). Delete all '''sessionstore*''' files and the '''sessionstore-backups''' folder. Type '''about:support'''<enter> in the address bar. Under the page logo on the left side, you will see '''Application Basics. ''' Under this find '''Profile Folder. ''' To its right press the button '''Show Folder. ''' This will open your file browser to the current Firefox profile. Now '''Close Firefox. ''' Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder '''Linux: ''' Under the page logo on the left side, you will see '''Application Basics.''' Under this find '''Profile Directory. ''' To its right press the button '''Open Directory. ''' Locate the above file. Then rename or delete it. Restart Firefox. '''Don't delete the files''' if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html
這篇文章有幫助嗎?
引用

提出問題者

I don't think they're corrupt, they seem to be missing. It'd be nice if Firefox would have forced the creation of a new profile and move the old profile to the desktop if it finds corrupted data, so I can at least attempt recovery. I think at this point I'm SOL.

I don't think they're corrupt, they seem to be missing. It'd be nice if Firefox would have forced the creation of a new profile and move the old profile to the desktop if it finds corrupted data, so I can at least attempt recovery. I think at this point I'm SOL.
這篇文章有幫助嗎?
引用
cor-el
  • Top 10 Contributor
  • Moderator
17084 個解決方法 154305 個答案

Do you have an installs.ini in the same location as profiles.ini?

Firefox can use a separate dedicated profile for each update channel.

  • Bug 1474285 - Implement profile-per-install [67]

These would be named:

  • Release: xxxxxxxx.default or xxxxxxxx.default-release
  • Beta: xxxxxxxx.default-beta
  • Developer Edition : xxxxxxxx.dev-edition-default
  • Nightly : xxxxxxxx.default-nightly
let PROFILE_DEFAULT = "default";
let DEDICATED_NAME = `default-${AppConstants.MOZ_UPDATE_CHANNEL}`;

Were you using the xxxxxxxx.dev-edition-default profile?

Do you have an installs.ini in the same location as profiles.ini? Firefox can use a separate dedicated profile for each update channel. * Bug 1474285 - Implement profile-per-install [67] These would be named: *Release: xxxxxxxx.default or xxxxxxxx.default-release *Beta: xxxxxxxx.default-beta *Developer Edition : xxxxxxxx.dev-edition-default *Nightly : xxxxxxxx.default-nightly let PROFILE_DEFAULT = "default"; let DEDICATED_NAME = `default-${AppConstants.MOZ_UPDATE_CHANNEL}`; Were you using the xxxxxxxx.dev-edition-default profile?

由 cor-el 於 修改

這篇文章有幫助嗎?
引用

提出問題者

There is an installs.ini, which has only the .dev-edition-default profile in it, which is the profile where my data loss occurred.

There is an installs.ini, which has only the .dev-edition-default profile in it, which is the profile where my data loss occurred.
這篇文章有幫助嗎?
引用
cor-el
  • Top 10 Contributor
  • Moderator
17084 個解決方法 154305 個答案

Install.ini only stores special flags, all actual profile data is still in profiles.ini.

You can look at this utility to browse System Restore points to see if you can find older versions of some data files in the profile folder.

Install.ini only stores special flags, all actual profile data is still in profiles.ini. You can look at this utility to browse System Restore points to see if you can find older versions of some data files in the profile folder. *System Restore Explorer<br>https://www.nicbedford.co.uk/software/systemrestoreexplorer/ *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
這篇文章有幫助嗎?
引用
問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題