搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

firefox doesnt crash, but the slide rail on the right becomes unresponsive, sometimes links wont be active until the page scrolls down a little, Why?

  • 1 回覆
  • 1 有這個問題
  • 41 次檢視
  • 最近回覆由 Shadow110

more options

Using Mozilla version 61.0.2 (64-bit) if I am able to follow a link, sometimes I will not be able to scroll down unless I widen the window, full screen doesn't help, tried both. If I am able to scroll down, sometimes a link will become clickable and I can follow the link. I am fortunate to be able to navigate without the mouse. Of and the size changing indicator function of the cursor wont engage unless I first go above the level of the bookmarks tool bar. but not if Im on the level of the body of the page.

Using Mozilla version 61.0.2 (64-bit) if I am able to follow a link, sometimes I will not be able to scroll down unless I widen the window, full screen doesn't help, tried both. If I am able to scroll down, sometimes a link will become clickable and I can follow the link. I am fortunate to be able to navigate without the mouse. Of and the size changing indicator function of the cursor wont engage unless I first go above the level of the bookmarks tool bar. but not if Im on the level of the body of the page.

所有回覆 (1)

more options

HI should up date your Video Card Drivers. The just went legacy and stopped making drivers for your card. You have never updated it.

Please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.