搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

After updating Firefox to 58.0.2, i get an Authentication Required pop-up when i open Firefox and askes for "User Name and Password" what i need to do?

  • 4 回覆
  • 3 有這個問題
  • 5740 次檢視
  • 最近回覆由 MahimIb

more options

Error: The proxy moz-proxy://ge3delrsgqzs4mzoge3tmizrguytonbugmzdama.hopcdn.com:443 is requesting a username and password. The site says :"Please enter your Hoxx.com Login & Password"

被選擇的解決方法

Are you using an extension to connect to Hoxx?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Are you a member of Hoxx.com ? What is your home page setting?

If you don't know who is asking for any kind of data, do not answer.

more options

I have an account at Hoxx vpn "one of the Firefox's add-ons" and i am using it. My home page setting is default "i didn't change any thing". And i did not give any information to it

more options

選擇的解決方法

Are you using an extension to connect to Hoxx?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

Selecting "No proxy" in Preferences -> General helped. Thanks a lot!