搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

mouse pointer disappears

  • 6 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Zenos

more options

When typing a message in Thunderbird the mouse pointer will disappear and can only be brought back with a computer restart. Pressing the Control Key I can see where it last was, but it won't reappear or move. It doesn't happen to all emails I send but regularly enough (several times a day) to be a pain.

The mouse pointer works normally in all other programs.

Any thoughts?

Thanks,

When typing a message in Thunderbird the mouse pointer will disappear and can only be brought back with a computer restart. Pressing the Control Key I can see where it last was, but it won't reappear or move. It doesn't happen to all emails I send but regularly enough (several times a day) to be a pain. The mouse pointer works normally in all other programs. Any thoughts? Thanks,

所有回覆 (6)

more options

flatish battery in the mouse?

more options

Sorry, it's not a mouse pointer, I'm using the touchpad. So it's not a battery issue.

more options

I still have the issue, the pointer disappears while typing an email and that is the only application that causes that to happen. Once the pointer is gone it will not appear in any other program until after a computer restart.

I'm using Windows 10 on a PC, Thunderbird and W10 both automatically update.

Any ideas?

more options

Is this the regular pointer or the "I-beam" text insertion point marker?

more options

It's the pointer that goes, I can move the text insertion point with tabs/arrows, but the pointer is gone until a computer restart brings it back.

more options

Can I suggest you try Thunderbird in its Safe Mode? Just to see if the performance improves?

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird?redirectlocale=en-US&redirectslug=safe-mode

If so, maybe the hardware acceleration is the cause and should be switched off.

https://support.mozilla.org/en-US/questions/1075185