Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

must keep moving the mouse to fully open up a website what can I do to reslove?

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 wf1717

more options

I must keep moving the mouse back and forth so a website will open if I don't the site stalls. Is there anything I can do to resolve this problem?

I must keep moving the mouse back and forth so a website will open if I don't the site stalls. Is there anything I can do to resolve this problem?

被選擇的解決方法

hello wf1717, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

選擇的解決方法

hello wf1717, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

more options

thanks for the info.

more options

it works thank you I tried bit defender scan it didn't work so I ran malwarebytes and it found some malware bit defender didn't