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When I try to log in to gmail from firefox, I get sent to my niece's email site not mine. This is a serious security problem with your software. Please tell me

  • 2 回覆
  • 1 有這個問題
  • 9 次檢視
  • 最近回覆由 user633449

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When I attempt to log in to my gmail account, rXXXXXXXXXXXXXt@gmail.com, I instead get logged in to my niece's account, rXXXXXXXXe@gmail.com . I can then open and read her email, etc., and have no desire to, but more importantly cannot open my gmail account. Her account originates out of Fruita, Colorado, no where near Beaverton, Oregon, so I have no idea why my computer would try to log in to her gmail account. It is possible that she used my computer to log in to her gmail account when she was out here visiting this past summer, but your software still should not log in to her account when I ask it to go to my account, rwsengrgfirst@gmail.com. In my not very humble opinion, this is a major security breach and weakness in your software besides being a royal pain.

When I attempt to log in to my gmail account, rXXXXXXXXXXXXXt@gmail.com, I instead get logged in to my niece's account, rXXXXXXXXe@gmail.com . I can then open and read her email, etc., and have no desire to, but more importantly cannot open my gmail account. Her account originates out of Fruita, Colorado, no where near Beaverton, Oregon, so I have no idea why my computer would try to log in to her gmail account. It is possible that she used my computer to log in to her gmail account when she was out here visiting this past summer, but your software still should not log in to her account when I ask it to go to my account, rwsengrgfirst@gmail.com. In my not very humble opinion, this is a major security breach and weakness in your software besides being a royal pain.

由 user633449 於 修改

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That's odd. You'd think Firefox would have forgotten about that visit long ago. Here are some things to check:

(1) Do you use Firefox's Password Manager to save logins? Please check there to see whether you can find and remove her login:

"3-bar" menu button (or Tools menu) > Options > Security

Click the "Saved Passwords" button to review and remove login that you no longer want.

(2) If it's not there, do you have any Gmail-related add-ons, such as new mail notifiers or toolbars, or other password managers? One of the add-ons might have stored the login. You can check on the Add-ons page, either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right side consider whether any might be relevant. Often an Options button would allow you to check the extension's settings and clear out any saved login.

(3) If it's not an add-on, you might at least try clearing all Google cookies on your Firefox. To do that, I suggest using the Permissions Manager page. Type or paste about:permissions in the address bar and press Enter.

The left column will start filling with a list of sites. In the box above the list, type or paste google and Firefox should show only Google-related sites. Click the first one, and then on the right side, clear the cookies for that site. Repeat for all Google sites.

Then try Gmail again.

Any improvement?

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This frequently happens with Gmail accounts, when you try to log into multiple using the same Firefox profile, Google's cookies tend to get confused into which should be the default account.

First, go to accounts.google.com, and log out of all accounts.

Then, using the steps at Viewing and deleting passwords, remove any passwords for your niece's account.

finally, go to mail.google.com, and log into your account. You should be all set to go.