Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox will not sync with one computer

  • 5 回覆
  • 3 有這個問題
  • 47 次檢視
  • 最近回覆由 philipp

更多選項

I have installed Firefox 36.0.4 on a laptop I use at work. All other devices using 36.0.4 also. Nothing will sync. All other computers and devices sync properly. All devices have the updated sync installed. Clean install of Firefox on the work laptop. Firefox has never been installed prior. All devices have been disconnected and reconnected one at a time. Laptop still won't sync.

I have installed Firefox 36.0.4 on a laptop I use at work. All other devices using 36.0.4 also. Nothing will sync. All other computers and devices sync properly. All devices have the updated sync installed. Clean install of Firefox on the work laptop. Firefox has never been installed prior. All devices have been disconnected and reconnected one at a time. Laptop still won't sync.

被選擇的解決方法

thank you, so there might be a policy in place in your work environment to prohibit you from using sync and firefox accounts. you may want to consult with your it department about that...

從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

更多選項

hello irocrob, when you type about:sync-log into the address bar of the laptop and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this might be helpful in assessing the problem. thank you!

更多選項

Philipp, thanx for your reply. Here is the pastebin link for the two most recent logs:

https://pastebin.mozilla.org/8827319

更多選項

What's the value of the pref `services.sync.tokenServerURI` in about:config?

更多選項

services.sync.tokenServerURI

Status - locked Type - string Value - empty

I have noticed that the value on the working computers is - https://token.services.mozilla.com/1.0/sync/1.5

更多選項

選擇的解決方法

thank you, so there might be a policy in place in your work environment to prohibit you from using sync and firefox accounts. you may want to consult with your it department about that...