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Forgotten sync password and can't find the "forgot password" button/link in option-sync tab.

  • 2 回覆
  • 3 有這個問題
  • 35 次檢視
  • 最近回覆由 loyheng

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Mozilla firefox help database instructed us to access option-sync tab as follow to reset password 1. Click the menu button New Fx Menu and choose Options. 2. On the Sync tab, click Sign in to open the Sign in page. 3. On the Sign in page, click Forgot password? Firefox will send you a reset email. 4. Follow the instructions in your reset email to change your password.

but in my firefox 36.0.4 there isn't any Sign in link, just Manage firefox account link. Clicked Manage to open manage account page, still can't find "Forgot password" link as stated above. So how do we reset password to sync? Please advise anyone.

被選擇的解決方法

At first Go to https://accounts.firefox.com/settings

  1. If you already signed in with your sync account
    • You will see a message You are signed in as yourname@mail.com
    • Sign out from your present account.
    • Then you'll see log in page. At the bottom of the form you'll find Forgot password?
  1. If you aren't signed in with sync account
    • Then you'll see log in page.
    • At the bottom of the form you'll find Forgot password?
從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

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選擇的解決方法

At first Go to https://accounts.firefox.com/settings

  1. If you already signed in with your sync account
    • You will see a message You are signed in as yourname@mail.com
    • Sign out from your present account.
    • Then you'll see log in page. At the bottom of the form you'll find Forgot password?
  1. If you aren't signed in with sync account
    • Then you'll see log in page.
    • At the bottom of the form you'll find Forgot password?
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Thanks a lot bro. At last. But firefox sign-out is confusing. Instead of sign-out link/button, firefox used "disconnect" which I was a bit wary of clicking. Anyway, thank you.