Ẹyẹ àrá Community Forum

Just recently, Thunderbird is doing unexpected things. When I start a new message and add an image, the page immediately goes back to the main inbox page and I must change it back to the send page manually. This never happened before. Also, when I close a message after reading, the inbox page seems to have scrolled to the top of the list, and then automatically scrolls to the bottom (latest) message. This also is new

We have one email account set-up. Instead of receiving email in the Inbox associated with this account, the email is showing up in the Archive Inbox. Is there a way to change were new email shows up?

No issue with Sent email, just the Inbox.

Server is a POP

Thanks for any helpful thoughts.

Using TB 141.0 MS Word 11 Too many wrong videos, too many old explanations. It's August 2025. Please, I'm not a computer wiz. Just a home novice. OK with specific directions. How to export my Gmail contacts list and import it to my TB contacts. I have tried basic gmail export...but should it be "google .csv", " or what? I don't think I have Outlook loaded anymore on windows 11. If you could help by actually sending me instructions that I will follow direct. ie: Sign into Gmail>click on contact file to be exported>export contacts and click "google .csv" (or the correct choice there)..then what? I've been trying and it wants me to save to a file...but how? And which file? I know it's an effort on your part, but I will print and save going forward. Thanks so much. LS in AZ.

Hi. So, I preform a search for "recology", my local garbage company. Thunderbird search shows me five results, for me to choose from. They are all messages I've received in the past from the Recology company. PICKING ANY ONE OF THEM RESULTS IN "NO MESSAGES MATCH YOUR SEARCH" This has been ongoing for years and years. Friday

Hi. Every time I send an email, the recipient's address is saved in my collected addresses folder. This means that each new email sent to a known recipient adds another copy of the address (see screenshot). Some addresses have hundreds of copies. How can I get rid of this?

Thanks for any help.

At least once a day I'll get a popup message that says my Earthlink password has failed and gives the option to Retry or Cancel. If I press Retry, the password works and I can download my email but the email alert sound keeps playing over and over until I have to shut down Thunderbird and relaunch it to stop it from doing that. I've had to disable incoming mail alerts. I've checked my email settings with Earthlink and they're all correct. I'm currently using version 128.12.0esr (64-bit) on Ubuntu but this has happened on multiple versions over the last few years.

Running Thunderbird 128.8.1esr on my Kubuntu 24.04 desktop. The server is at Fastmail. Beginning a few months ago, the Trash folder on the desktop no longer shows any messages. I can still see the messages in Trash by logging into Fastmail. Also, if I search the Trash folder from my desktop, I see the messages yielded by the search. I did try "repair folder", and rebuilt the msf file, with no result. So I have been waiting to see whether the problem will fix itself. As it hasn't I figured I would seek help here. Any suggestions for how to fix this?

I have a coworker who changed his password through our hosted webmail account and now can't receive email in his desktop Thunderbird.

How do I log him out of Thunderbird so I can log him back in with his new password?

Thank you.

I have multiple gmail accounts in TB. Apparently, when 140 updated to 141, all the SPAM folder names were changed to JUNK and now I have 2 JUNK folders in each account. My GMail accts on the web show a SPAM folder, and a JUNK folder under LABELS, so I assume the labels folder was created by TB. However, I don't know which is which in TB. This has to be a 141 bug. Why would you do that on purpose?

Can I fix this, or do I need to wait for 142?

What fresh hell is this (in the image)? The display is like this most of the time. Usually, highlighting text causes that part to be fixed but it doesn't last long. This in on Windows 11 and nothing seems to fix it. I've updated drivers and Thunderbird. I've scanned for system file damage. While there wer some corrupt files, fixing them has not affected the display problem. No effect. It looks like some characters are randomly changed to the background color. AMD integrated graphics on a Ryzen 9 7900x and Asrock X670E PG Lightning mainboard.

So I have been switching over to Linux as Windows 10 discontinuation is coming up. The problem I just ran into today is how Thunderbird does file names on Linux compared to Windows. Windows has the sender's email in parentheses (example@example.com) and Linux has the sender's email in angle brackets <example@example.com>. The problem that has arisen, is that when trying to save an email to a location that is attached via smb (for example: smb://192.168.1.111/Network_Attached_Files) it fails. I can save the email locally, but then even trying to cut and paste to the smb location still fails. I found the problem to be the angle brackets in the file name, smb just doesnt accept it. Thunderbird on Windows uses parentheses so the file name isnt a problem.

Is there any way to change how Thunderbird saved the file name by default, to change the angle brackets back to parentheses like it does in Windows? (when you right click -> save as for example)

Or is there a way to simply remove the sender name and email from the file name by default? So just the subject name and date is there.

I find it strange that I am the first person who seems to have come across this problem. I suppose saving emails on a network attached storage location is far less common than locally on a PC, but still Id think there would be at least a hundred+ people who use Thunderbird and use network storage that this would have already affected and been a problem. Is the angle bracket thing in the file name something new maybe?

Hello,

i am a little bit confused.. I have installed Thunderbird on a machine that has absolutely NO "real" network connection except of a VirtualBox Host-Only-Network Adapter that is used by a virtual machine on which the SOCKS v5 proxy service is running.

In order to receive emails i have setup Thunderbird to use that SOCKS v5 proxy WITHOUT the option "When using SOCKS v5, use the proxy for DNS requests".

So in my opinion, the machine with no network at all but with Thunderbird running has to resolve the ip adress of the mail server with this proxy configuration, and because that machine has no network it should not be able to access the mail server..

But in fact DNS resolving inside Thunderbird DOES work with the setup i have described.

Hello, I opened up Thunderbird and it said it was downloading 28 messages but they don't show up in my inbox. I went online to log in to my email that way and the messages were downloaded. I check the trash in Thunderbird, they aren't there. The time stamp stops at 9:23am this morning and picks up with one message at 1:05 that I received after the 28 went missing. Any ideas where they might have gone? Thank you so much!

So, I've received an S/MIME-encrypted email and I'd like to answer with an encrypted email. The first issue was that their address was, for whatever reason, not automatically added to my address book. But now, after manually adding them, TB still complains about some certificate issue it doesn't further explain. In the account settings under "Manage S/MIME certificates", their S/MIME certificate isn't listed, so most likely that's teh issue. Right clicking the contact's address in the mail I received only shows an option to discover their OpenPGP key, which can't be found (as they'll only have the S/MIME vertificate).

Now, how do I tell Thunderbird to add their S/MIME certificate to the certificate storage so I can answer with an S/MIME encrypted email?

Firefox 128 Flatpak on Debian 13.

Bonjour, J'ai un dossier d'origine que l'on va appeler X qui s'est dupliqué en plusieurs fois avec un code derriere. Ce Dossier dupliqué en plusieurs fois en Xlocata38dc38c Je n'arrive pas à le supprimer. J'ai beau essayer de vider la corbeille, il ne passe rien. Auriez vous une solution pour moi s'il vous plaît? Par avance merci Cordialement

Good day! Today I have noticed that some addresses into address book are available into address book, but same time icon behind the address shows that addresses are not added to address book. When I try to add, nothing changes with icon, still shows not added, bet when enter into address books, its shows that this address is available several times. I am with auto update and suppose the issue is connected withe latest update "Thunderbird Desktop Version 140.1.0esr | Released July 22, 2025". Colleagues not using auto updates, have no this issue.

I would like some idea/support. Thank you!